privacy policy


Last updated: April 23, 2024

Welcome to "Greenflow" (https://www.greenflow.hk/) (hereinafter referred to as this website). In order to allow you to use the various services and information of this website with peace of mind, we hereby explain to you the terms and conditions of this website. Privacy Protection Policy to protect your rights and interests, please read the following carefully:

1. Scope of application of privacy protection policy


• Privacy protection policy content, including how this website handles personally identifiable information collected when you use website services.


• The privacy protection policy does not apply to related linked websites other than this website, nor does it apply to people who are not entrusted by or involved in the management of this website.


• If you choose to use our Services, you consent to the collection and use of information in accordance with this Policy. The personal information we collect is used to provide and improve the Services. We will not use or share your information except as otherwise described in this Privacy Policy.


• The terms used in this privacy policy have the same meanings as in our Terms and Conditions, available at https://www.greenflow.hk/pages/terms-and-conditions.


2. Collection, processing and use of personal information


• When you visit this website or participate in activities on this website, we will ask you to provide necessary personal information depending on the nature of the activity, and process and use your personal information within the scope of that specific purpose.


• This website collects personal data, consumption and transaction data that are sufficient to identify users, or other personal data provided with your consent in the future, which will only be processed and used by this website within its own premises and in accordance with the purpose of collection, or for It is necessary to complete the provision of services or perform contractual obligations, or in accordance with relevant laws and regulations or orders or requirements of competent government agencies. Otherwise, this website will not provide personal information sufficient to identify the user to third parties (including domestic and overseas) , or transfer it for use other than the purpose of collection.

3. Sharing your personal information We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to provide our online store - you can find more information about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the site - you can find more information about how Google uses your personal information here: google.com/intl/en/policies/privacy.
You can also find more information about how Google Analytics uses your personal information here: tools.google.com/dlpage/gaoptout.

4. Data protection


• The hosts of this website are equipped with firewalls, anti-virus systems and other related information security equipment and necessary security measures to protect the website and your personal information. Strict protection measures are adopted. Only authorized personnel can access your information. All personnel handling personal data have signed confidentiality contracts. Anyone who violates confidentiality obligations will be subject to relevant legal sanctions.


• If it is necessary to entrust the relevant units of this website to provide services due to business needs, this website will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure that they will indeed comply.

5. External links to the website


The web pages of this website provide Internet links to other websites. You can also click to enter other websites through the links provided by this website. However, the privacy protection policy of this website does not apply to the linked website. You must refer to the privacy protection policy of the linked website.

6. Policy on sharing personal information with third parties


This website will never provide, exchange, rent or sell any of your personal information to other individuals, groups, private enterprises or public agencies, except where there is a legal basis or contractual obligation.


The situations subject to the proviso in the preceding paragraph include, but are not limited to:
• With your consent.
• It is clearly stated in the law.
• To safeguard national security or promote the public interest.
• To avoid danger to your life, body, liberty or property.
• When your behavior on this website violates the terms of service of this website or may damage or hinder the rights and interests of this website or cause anyone to suffer harm, the disclosure of your personal information through this website is necessary to identify, contact or take legal action By.


• In your favor.


• When this website entrusts vendors to assist in collecting, processing or using your personal information, it will fully supervise and manage the outsourced vendors or individuals.

7. Use of Cookies


In order to provide you with the best service, this website will place and access our cookies on your computer. If you do not want to accept the writing of cookies, you can set the privacy level in the browser function you are using. If it is high, you can refuse the writing of cookies, but this may cause some functions of the website to not perform properly.
How to turn off cookies? Your browser allows you to change your cookie settings. These settings can be found under "Options" or "Settings" on your browser's menu.

8. Amendments to the Privacy Protection Policy The privacy protection policy of this website will be revised at any time in response to needs, and the revised terms will be published on the website.

9. Contact us


If you need to know more about our privacy protection policy, please contact us by:
Email: shopadmin@greenflow.hk
We will be happy to assist you and respond to your inquiries as soon as possible.